Refund Policy

Thank you for shopping with us at smtglass.com.

 

If, for any reason you are not satisfied with your purchase, we are here to help you. 

 

Refund 

 

Refunded amount will be credited to the customer account within 15 Days

 

We will initiate the refund once we receive the product back and it passes the quality and other checks at our end. 

If your return request is approved, we will initiate a refund to your bank account (Store Wallet "1 Point=1 Rupees"). Bank account details will be taken during the refund process. Fo refund, bank account name should be the same as the original billing name. Please ensure the bank details that you provided are correct and updated. Copy of the cheque will be required. The company will not be liable for funds transferred to the wrong account given by the customer. 

Shipping charges are non-refundable. In case of a return, the shipping cost of returning the item will be borne by the buyer.

In case the payment is done through credit card, or payment gateways such as Paytm, MobiKwik, etc., the service charges/service fees of such payment gateways will not be refunded.